Monday, August 08, 2005

First disappointment

and not surprisingly, it involves people not knowing what their jobs are!! I called my PCP's office to see about getting my referrals for all my tests I need done. The woman I talked to (Yolanda) told me (and not all that nicely) that my surgeon needs to be referring me for these tests; not my PCP. I explained that the letter I received from the surgeon (that was sent to my PCP) expalined that I was to be referred by my PCP. Yolanda was not believing me on that one.

I knew this was going to happen. This is why I know this is not going to take only the 6-8 weeks the surgeon's office said it would. People just don't care. They are overwhelmed and underpaid and don't care to put anything through until they are harassed about it. This is why I wanted an appointment with my PCP in August. Well, they cancelled it! WTF?!? I have bad luck in these matters. I don't do so well with an HMO.

I am not letting this one go, though. I will keep calling every day until someone calls me back. I want these tests done. I want all of this figured out and that is it. I want my surgery scheduled. I am not just going to forget about it. Not this time.

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